Help Center
Cancelling Confirmed Bookings…
When Life Happens: And you need to cancel a confirmed booking… 🎭
First things first: This is about cancelling CONFIRMED bookings. Need to edit or delete an unconfirmed opportunity? That’s an entirely different process!
Here’s the low-down on cancellations for Opportunities and Direct Bookings:
- How to Cancel
- Performers: Head to your dashboard, select the booking, and follow the cancellation steps
- Venues: Same process – dashboard → booking → cancel
- Both parties will receive automatic notifications
- The Golden Rule: Make That Call! 📞
- Yes, the system handles the technical bits
- But nothing beats a personal call to explain what’s happened
- Keep those bridges intact – you never know when you’ll cross them again!
- The Money Talk 💰
- Any refunds or cancellation fees should have been agreed upon beforehand
- GigBridge has put the two of you in contact, we’re not responsible for your own agreements and arrangements.
- Important Bits to Know
- No deadline for cancellations (because life happens!)
- Cancelled opportunities don’t automatically reopen for applications
- No automatic review prompts for cancelled gigs
Pro Tip: Check your notifications regularly – especially close to gig time. Nobody wants to be the last to know about a change of plans!
Remember: Whether it’s a sick cat or a broken-down tour bus, we get it. Just handle it professionally, and you’ll be right! 🌟