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GigBridge Subscription Payments…

Let’s talk money, honey! (But don’t worry, we’ll keep it as simple as a three-chord song!) 🎸

The Good News First! 🎉

When you join the GigBridge family, you’ll get your first 30 days completely free! And yes, we mean a full 30 days from the moment you sign up – not some weird pro-rata calculation that would make Einstein scratch his head!

How the Payments Work 💫

Here’s the timeline (simpler than your first guitar lesson):

  • Day 1-30: Your free trial period – explore GigBridge to your heart’s content!
  • Day 30: Your first payment gets processed. 💳
  • Every 30 days after that: Your subscription automatically renews.

Payment Methods 💸

We keep things old school with credit and debit card payments through Stripe (our trusted payment partner). Like that vintage amplifier you love, we’re sticking to the classics – cards only, no PayPal, direct debits, or bank transfers!

What If Something Goes Wrong? 🤔

Sometimes things don’t go to plan (like that time the drummer actually showed up early!). Here’s what happens if a payment hits a wrong note:

  1. First attempt fails? Don’t panic! Stripe will:
    • Try again after 12 hours (second attempt)
    • Give it one more shot 24 hours later (third attempt)
    • Meanwhile, your profile will take a little stage break. (The affected profile will be temporarily suspended from the first failed payment attempt.)
    • Yes, you’ll receive a notification about what’s happened.
    • You can log in anytime to update your payment details.

Multiple Profiles? 🎭

Good news for our multi-talented performers! If one profile’s payment gets stage fright, only that specific profile takes a break. Your other profiles with up-to-date payments will keep on rocking!

Managing Your Subscription 🎵

Need to update your card details or cancel your subscription? Just head to your account settings where you can:

  • Update your payment information
  • View your billing history
  • Cancel your subscription (though we’d be sadder than a blues guitarist in the rain!)

Note: Like that one song you can’t pause mid-chorus, subscriptions can’t be temporarily paused – they can only be cancelled or continued.

Remember, Stripe handles all the payment magic securely behind the scenes, so you can focus on what matters – making great music! 🎸✨

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