Found a Bug? Don’t Squash It – Report It! 🐛

Good news! You don’t need to be a registered user or logged in to let us know about any issues. Here’s how to be our bug-spotting superhero:

1. Check the FAQ First: There’s a metric tonne (yes, we measured it!) of helpful information in our FAQ section. Take a quick peek – your answer might already be waiting for you! If not, that’s what we’re here for.
2. Send us an Email: Please send your email to support@gigbridge.com.au and remember to include:

• What happened… (Or, more to the point, what didn’t happen when it should have.)
• When it happened (Date and time – helps us play detective!)
• Any other details you think might help. (Screenshots are like gold to us!)

3. Keep an Eye on Your Inbox: We’ll review your email and get back to you if we need any more information.

Pro tip: If you can’t find an answer in our FAQ, please let us know in your email. You might have discovered something new. Congratulations – you’re helping make GigBridge even better!

Think of your email to support as a suggestion box that never sleeps. While we might not have 24/7 support (we’re not robots… yet), we’ll get to your email as soon as our human brains can process it!

Response Times ⏰

We aim to respond to all enquiries within 24-48 hours (excluding weekends and public holidays).

We’re a friendly bunch who love to help – so don’t be shy about reaching out! 🌟