< All Topics
Print

How do I know when GigBridge is down?

What to do when GigBridge is having a “London Bridge is Falling Down” Moment? 🌉

Don’t panic! (Well, unless there’s actually an asteroid heading our way, then maybe panic a little). 

Here’s how to check what’s happening with GigBridge:

  1. Check Our Status Page First: Head over to our always-available Status Page. This page stays up even when GigBridge is having a little lie-down, so you’ll always know what’s happening.
  2. Need to Report an Issue?: Unless you’re experiencing an “Oh my goodness, the building’s on fire!” level of urgency, please avoid calling us. Why? Because if there’s a system issue, we’re probably running around like headless chickens trying to fix it! 🐔
  3. Stay in the Loop: Keep an eye on our status page for real-time updates. If something really major happens (think asteroid-level events), we’ll switch to proactive-engagement and start sending out email updates!

Remember: Our status page is hosted separately from GigBridge, so you’ll always be able to access it, even when other services are taking an unexpected break from normal programming.

Table of Contents